On-Call Payment
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About
On-Call Payment by CloudRock is a Built on Workday app designed to simplify and automate the complex process of managing on-call compensation. Traditionally, on-call pay management relies heavily on manual workflows, spreadsheets, and email approvals, which can cause delays, errors, and compliance risks. Our solution addresses these challenges by providing a fully configurable, end-to-end digital process embedded directly within Workday.
Employees can easily submit their on-call requests through an intuitive interface, while the system automatically routes approvals based on pre-configured business rules such as department, role, or union agreements. This automated workflow reduces administrative burden and accelerates processing times by eliminating manual tracking and follow-ups.
The app supports both fixed and variable pay models, allowing organisations to tailor compensation structures to meet diverse workforce policies and union contracts. Once approvals are complete, payment data integrates seamlessly with Workday Payroll or third-party payroll providers, ensuring accurate, timely disbursements without the risk of manual entry errors.
Additionally, On-Call Payment maintains a comprehensive, system-generated audit trail of all requests, approvals, and payments, enhancing transparency and audit readiness. Administrators benefit from extensive configuration options, including customizable approval hierarchies, eligibility criteria, payment rules, and notification settings, enabling the solution to adapt to unique organisational needs.
By automating on-call compensation management, the On-Call Payment app reduces errors, saves administrative time, and ensures compliance by delivering a scalable and reliable solution for any organisation managing on-call workforces within Workday.
Features
Automated Approval Workflows: Automatically routes employee-submitted on-call payment requests to the appropriate approvers based on configurable business rules, reducing delays and manual effort.
Flexible Pay Models: Supports both fixed and variable compensation structures tailored by department, role, or union agreements to align with diverse workforce policies.
Seamless Payroll Integration: Integrates directly with Workday Payroll, ensuring accurate and timely payments without the need for manual data entry or file transfers.
Full Configurability: Allows administrators to define approval hierarchies, payment rules, eligibility criteria, and notifications to match unique organisational requirements.
System-Generated Audit Trail: Maintains a complete and transparent log of all submissions, approvals, and payments to support compliance and audit readiness.
Benefits
Reduces Administrative Burden: Automates manual processes, eliminating spreadsheets and email chains to save time and reduce errors.
Ensures Accurate and Timely Payments: Seamless integration with Workday or Third Party Payroll ensures employees are paid correctly and on time for their on-call duties.
Improves Compliance and Transparency: System-generated audit trails and configurable rules support internal controls and external audit requirements.
Enhances Employee Experience: Provides a simple, intuitive way for employees to submit on-call hours and track payment status within Workday.
Scales with Organisational Needs: Highly configurable to adapt to evolving policies, union agreements, and departmental structures across the enterprise.