SmartAssign Onboarding
About
SmartAssign provides a structured and automated solution to streamline asset provisioning during the onboarding process. By integrating with external service providers—including platforms such as ServiceNow—SmartAssign ensures that all equipment and resources are requested, tracked, and delivered in a timely and efficient manner. The application reduces reliance on manual coordination by offering a centralised platform where asset requests can be initiated, fulfilled, and monitored with minimal administrative effort. Managers gain real-time visibility into request statuses, which enhances accountability and accelerates issue resolution. The standardised workflows and intelligent routing mechanisms ensure that assets are provisioned in accordance with organisational policies and timelines, reducing delays and inconsistencies. This not only improves operational efficiency but also enhances the onboarding experience for new hires by ensuring they receive the tools they need from day one. Overall, SmartAssign contributes to a more productive, transparent, and compliant asset fulfilment process across the organisation.
Features
Third-Party Integration: SmartAssign integrates with platforms such as ServiceNow and other fulfilment providers to automate asset request workflows, reduce manual coordination, and ensure accurate, timely delivery of onboarding assets—enhancing efficiency for IT, HR, and fulfilment teams.
Efficient Provisioning: The app automates asset provisioning from request to delivery, minimising manual effort and human error. It ensures assets reach new starters on time, improving compliance, operational efficiency, and the overall onboarding experience for both employees and managers.
Hub-Compatible: SmartAssign embeds within Workday Hubs, offering a centralised interface for managing asset requests. It streamlines onboarding by consolidating information, improving planner accessibility, and enabling seamless interaction within the familiar Workday environment.
Highly Configurable: SmartAssign offers flexible configuration for asset types, fulfilment rules, and user roles. Organisations can tailor workflows without coding, ensuring scalability and alignment with internal structures, policies, and evolving business needs.
Benefits
Improved Operational Efficiency: By automating asset provisioning workflows, SmartAssign reduces manual intervention, accelerates fulfilment, and lowers administrative burden—enabling HR, IT, and support teams to focus on strategic onboarding tasks rather than repetitive coordination.
Enhanced Compliance and Accuracy: Standardised workflows ensure assets are provisioned according to organisational policies and audit requirements. This reduces the risk of delays, errors, or missed deliveries, supporting consistent compliance across departments and onboarding scenarios.
Faster New Hire Readiness: Timely delivery of equipment and resources ensures new starters are productive from day one. SmartAssign helps eliminate common delays, contributing to a smoother onboarding journey and a positive first impression of the organisation.
Greater Managerial Visibility: Managers can track the status of asset requests in real time, helping them monitor progress, follow up where needed, and ensure their new team members are fully equipped to begin work on schedule.
Seamless Workday Experience: As SmartAssign is embedded within Workday Hubs, users can manage provisioning without switching platforms. This unified experience boosts user adoption, reduces training needs, and ensures provisioning remains aligned with broader Workday onboarding workflows.